Refund and Cancellation Policy

Effective Date: March 12, 2026

This Refund and Cancellation Policy outlines the terms under which refunds and service cancellations are handled by Noman Technical Services LLC when customers request appliance repair services through appliancerepairdubai.shop.

By booking or requesting our services, you agree to the terms described in this policy.


1. Service Cancellation

Customers may cancel a scheduled service appointment by contacting us before the technician is dispatched or arrives at the service location.

Cancellations can be made through:

  • Phone call

  • WhatsApp message

  • Website contact

If a cancellation request is made after the technician has already arrived at the location, a service visit or inspection charge may apply.


2. Appointment Rescheduling

Customers may request to reschedule their service appointment based on technician availability.

To reschedule an appointment, please contact us in advance so we can arrange another suitable time.


3. Inspection or Diagnostic Fees

In some cases, a diagnostic or inspection fee may be charged for identifying the issue with the appliance.

This fee covers:

  • Technician visit

  • Appliance inspection

  • Fault diagnosis

Diagnostic or inspection fees are generally non-refundable once the inspection has been completed.


4. Refund Policy

Refunds may be issued under limited circumstances, including:

  • If a customer cancels a service request before the technician is dispatched

  • If a payment was made in error or duplicate payment occurs

  • If a service cannot be provided due to technician unavailability

Refund requests will be reviewed and processed within a reasonable timeframe.


5. Non-Refundable Situations

Refunds may not be provided in the following situations:

  • After the repair service has been completed

  • If the issue was correctly diagnosed but the customer declines repair

  • If spare parts have already been purchased or ordered for the repair

  • If damage occurs due to misuse, external electrical issues, or appliance condition beyond repair


6. Spare Parts

If replacement parts are required for the repair:

  • Customers will be informed of the cost before installation

  • Once spare parts are purchased or installed, they may not be eligible for refund unless the part is defective or covered under warranty

Warranty terms for parts may vary depending on supplier availability.


7. Independent Service Provider

Noman Technical Services LLC is an independent appliance repair service provider.

We are not affiliated, associated, authorized, endorsed by, or officially connected with any appliance brand or manufacturer unless explicitly stated. All brand names, logos, and trademarks mentioned on this website belong to their respective owners and are used for identification purposes only.


8. Policy Updates

Noman Technical Services LLC reserves the right to modify or update this Refund and Cancellation Policy at any time. Any updates will be posted on this page along with the revised effective date.


9. Contact Information

If you have any questions regarding refunds, cancellations, or service policies, please contact us:

Company Name: Noman Technical Services LLC
Website: appliancerepairdubai.shop
Phone: 055 921 9824
Address: 802 Al Yousuf Tower 2, Dubai, United Arab Emirates